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Account Representative

Location : St. Louis, MO
Job Type : Contract to Hire
Hours : Full Time

Job Description :

  • Manage top accounts, lost or declining accounts, new customers, leads and prospects. 

  • Achieve sales quotas and assigned strategic account objectives. 

  • Leverage advanced skills and knowledge to achieve rapport and increase revenue. Influence customers to buy or retain products or services. 

  • Use quantitative techniques to analyze results (IE; trend reporting) and make decisions based on reporting documents. 

  • Demonstrate effective business communication skills through direct verbal communication while maintaining the highest level of professionalism. 

  • Provide product reference information and recommendations while speaking with customers or submitting requests through the website. 

  • Document sales by completing sales orders, purchase orders and notating customer interactions in our inventory system. 

  • Contributes to team effort by accomplishing related results as needed. 

  • Possess excellent interpersonal communication skills while maintaining the highest level of professionalism both internally and externally. 

  • Assist with any projects as directed by Management. Maintain operations by following policies and procedures.   

Required Qualifications :

  • Minimum of 2-4 years within a customer service or phone-based sales environment. 

  • Highly proficient in computer technology, working knowledge of MS office preferred. 

  • Logical and technological problem-solving skills are required. 

  • Excellent verbal and written communication skills. Possess and provide excellent interpersonal communication skills. 

  • Commitment to excellent customer service. 

  • Able to work comfortably in a fast-paced environment. 

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