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Case Manager

Location : Overland, MO
Job Type : Contract
Compensation : 18.00 USD/HOUR
Hours : Full Time
Required Education : Bachelors Degree

Job Description :

The Case Manager works with families and individuals who have been impacted by COVID-19 on the development of long and short-term goals, assisting in the removal of barriers to self-sufficiency. Establishes and maintains working relationships, develops partnerships, and identifies resources throughout the St. Louis community.



  • Manage a comprehensive intake and assessment to develop a housing stabilization plan.

  • Make appropriate referrals as identified by customer needs and provide follow up on referrals.

  • Provide assistance with housing, employment skills, education, and family situations.

  • Maintain customer records by completing program forms, case notes, and logging events and progress in the Agency database.

  • Track services including home visits, community resource outreach, and advocacy.

  • Communicate customers’ progress in weekly and monthly team meetings and evaluations. 

  • Prepare program reports by maintaining, analyzing, and summarizing case plans and outcomes of efforts.

  • Be an active and willing team member to ensure quality service delivery to all customers/ families of the Agency. 

  • Provide educational programs to customers on a variety of subjects.

  • Facilitate group sessions, using the approved curriculum provided.

  • Provide information to the public on Agency programs to increase community awareness.

  • Provide crisis management services to customers when necessary.

  • Ability to meet program and reporting deadlines is essential. 

  • Other duties as assigned

Required Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job duties.



  • Bachelor’s degree in Human Services or related field

  • Good computer skills, including Microsoft Word, Excel, PowerPoint, and Outlook

  • Excellent written and verbal communication skills

  • Dependability and ability to work independently

  • Knowledge of community resources. 

  • Must be able to work flexible hours, including some evenings and weekends.

  • Must have own transportation and be willing to travel anywhere in St. Louis County

  • Some out-of-town travel may be necessary

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