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KNOWLEDGE AND BACKGROUND:
The position requires a high school diploma (Associates degree in business preferred) plus 1-3 years' customer service support or claims experience. Experience utilizing various software programs or estimating experience preferred. Requires the ability to easily learn new complex software programs, specifically estimating software including creating diagrams for room sketches. Requires basic math knowledge and the ability to conceptualize dimensions. This position requires personal computer skills (Microsoft Office, inclusive of Word, Excel, Access, and Outlook) with proficient keyboard skills. Excellent spelling, grammar, and written communication skills with the ability to communicate in a courteous, tactful, and concise manner are essential. Must have a general familiarity with all office equipment and a professional office environment.